Social Business Intelligence is a framework that leverages Informatica technologies and is designed to reflect and suggest the focus shift of business, from transactional data to behavioural analytics models for understanding customer experience and enabling/ideating ways to enhance customer satisfaction.
Sentiment Analyser is a technology framework in the field of Social Business Intelligence that leverages Informatica products. It is designed to reflect and suggest the focus shift of businesses from transactional data to behavioural analytics models. Sentiment Analyser frame work enables businesses to understand customer experience and ideates ways to enhance customer satisfaction.
Framework is industry focused, and can be applied across industries like FSI (Financial Services Industry), C& IP (Consumer and Industrial Products), LSHC (Life Sciences and Health Care), PS (Public Sector), TMT (Technology Media and Telecommunications), E&R (Energy & Resources).
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